Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
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Orders are typically processed within 1–3 business days after payment is confirmed.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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During periods of high order volume, processing times may be slightly delayed. We appreciate your patience.
Shipping Rates and Delivery Times
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
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Domestic Orders (India): 3–7 business days
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Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Tracking details may take up to 24–48 hours to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us at dalalnutritionpvtltd@gmail.com. We will work with the shipping carrier to investigate the issue.
Please note that we are not liable for delays caused by courier services, customs clearance, natural disasters, strikes, or other circumstances beyond our control.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the package and products. We will review the issue and assist with a suitable resolution.
Shipping Coverage
We currently ship across India. Availability of shipping services may vary depending on your location.
Contact Us
If you have any questions about shipping or your order, please contact us: